We aim to despatch all orders for delivery on a next working day basis provided the order has been received prior to 2pm. UK Orders will usually be despatched using UPS or Royal Mail if selected.
International orders are delivered using FedEx Economy Service, delivery times vary but are usually approx 2-5 days.
PLEASE NOTE: All our UPS and FedEx deliveries do require a signature, so if you are not going to be in to sign for your goods, please indicate special delivery instructions in box provided at checkout.
Delivery service excludes Saturdays and Sundays although this can be arranged at extra cost - please call to arrange.
Free Delivery on Items that feature "Free Delivery" or orders over £200 is only valid for mainland UK and Northern Ireland delivery. (some outlying areas maybe subject to surcharge)
All other areas (International) are subject to standard delivery charges, calculated within the basket and checkout.
Chocolate Fountain Warehouse offer a number of delivery options to get your products to you in the fastest, safest and best value method.
Please note: Delivery times are not guaranteed, refunds will not be given for late deliveries.
UK Tariff
Mainland UK and Northern Ireland customers can choose from Royal Mail 2nd Class from £1.50 (2-3 days up to 2 Kg) or UPS Next Working Day* from £4.70 + Vat.
*UPS Standard is a Next Working Day service to most areas but is subject to post code area.
Post Code areas that are a two day services or more are listed below:
AB10 – AB16, AB21 – AB25, AB30 – AB39, AB41 – AB56, BT1 – BT94, DD5 – DD11, DG3 - DG11, EH43 – EH45, FK8, FK16 – FK21, G63, G83 - G84, HS1 – HS9 (4-5 day), IM1 – IM99, IV1 – IV20, IV21 – IV24 (3-4 day), IV25, IV63, IV26 – IV28 (3-4 day), IV30 – IV36, IV40 – IV56 (4-5 day), KA4, KA6, KA16 – KA19, KA27 – KA28 (4 - 5 day), KW1 – KW10, KW11 – KW17 (4-5 day), ML8 – ML12, PH1 – PH35, PH36 - PH41 (3-4 day), PH42 - PH44 (5 day), PH49 - PH50, PA20 – PA22 (3-4 day), PA23 – PA38, PA41 – PA80 (4-5 day), SY15 – SY25, TD2 – TD14, TR21 – TR25, ZE1 – ZE3 (4-5 day)
Shipping rates are calculated in real time within the basket area. Some outlying areas including Northearn Ireland are subject to delivery surcharge.
UPS Standard Rates Guide:
10Kg £5.40 ex.vat
20Kg £7.00 ex.vat
30Kg £8.63 ex.vat
40Kg £11.09 ex.vat
UK mainland orders over £200 net are carried free of charge.
INTERNATIONAL FEDEX ECONOMY Tariff
World Wide 2-5 Day Door to Door Service
FedEx Economy rates are calculated in realtime within the basket and checkout areas. Please click here to download the FedEx Tariff
International deliveries maybe subject to local import duties, taxes and charges (payable locally).
FedEx Standard Insurance offers £14 per Kg, additional insurance is available on request.
Ground and Sea Pallet Freight
Lower Cost Road and Sea Freight Pallet Services for heavy and bulky orders (2-30 days service depending on country) are also available on application.
All prices exclude VAT and local import duties, taxes and charges.
Call us: 01592 650540 
